Hello,
I'll try to make this short and simple.
I'm a Canadian citizen and my husband is American. He submitted a Permanent Residency application through Spousal Sponsorship from within Canada and it was received by CIC on November 9th, 2016. In our package we put everything in it, from Permanent Residency application to Open Work Permit application.
We both received an email a few weeks after that, both with the same Application number. When we check our status using that application number online, it only tells us "We received your application for permanent residence on November 9, 2016."
When we were organizing the application and package we paid a CIC consultant to help us put everything together. He, and the online processing time tool, said the estimated processing time for the open work permit is 4 months, or 18 weeks. We are now at 5 months, or 22 weeks, with no word from CIC, and are getting worried as we were hoping he would be working around this time (currently I am providing for him).
We are fine if it takes another month or so to process (that's what estimated means, right?), but our concern is they haven't even seen, received, or begun processing the open work permit, and it might take an additional 4 months/18 weeks to process from when they do notice it (if they haven't). We have tried calling numerous times a day every day for the past 2 weeks but the lines always say they are busy and won't even put us on hold. We are confused with if the application number they gave us (and the respective status for it we can see online) are for the Permanent Residency/Spousal Sponsorship application, and not the Open Work Permit application which we bundled in with our application as per recommendation from our consultant.
Furthermore, we received an email this week asking for us to send in a Police Certificate "if" we "haven't yet already", which we are positive we did (and haven't been told otherwise). The email is vague as we are not sure if they have it or not, or if they need a new one. Does this give any clue to them being close to done processing the work permit or not at all? Getting another Police Certificate could take another 3+ months which means we could be looking at 8 or so months until we receive a work permit.
Again, we've tried calling numerous times and aren't getting through. We don't know where else to turn. We just want some sort of verification on some things outside of how vague everything seems. Does anyone have any advice or information to relate to? Should we be concerned? Is there somewhere else we can contact if calling (and here) isn't the right place?
I'll try to make this short and simple.
I'm a Canadian citizen and my husband is American. He submitted a Permanent Residency application through Spousal Sponsorship from within Canada and it was received by CIC on November 9th, 2016. In our package we put everything in it, from Permanent Residency application to Open Work Permit application.
We both received an email a few weeks after that, both with the same Application number. When we check our status using that application number online, it only tells us "We received your application for permanent residence on November 9, 2016."
When we were organizing the application and package we paid a CIC consultant to help us put everything together. He, and the online processing time tool, said the estimated processing time for the open work permit is 4 months, or 18 weeks. We are now at 5 months, or 22 weeks, with no word from CIC, and are getting worried as we were hoping he would be working around this time (currently I am providing for him).
We are fine if it takes another month or so to process (that's what estimated means, right?), but our concern is they haven't even seen, received, or begun processing the open work permit, and it might take an additional 4 months/18 weeks to process from when they do notice it (if they haven't). We have tried calling numerous times a day every day for the past 2 weeks but the lines always say they are busy and won't even put us on hold. We are confused with if the application number they gave us (and the respective status for it we can see online) are for the Permanent Residency/Spousal Sponsorship application, and not the Open Work Permit application which we bundled in with our application as per recommendation from our consultant.
Furthermore, we received an email this week asking for us to send in a Police Certificate "if" we "haven't yet already", which we are positive we did (and haven't been told otherwise). The email is vague as we are not sure if they have it or not, or if they need a new one. Does this give any clue to them being close to done processing the work permit or not at all? Getting another Police Certificate could take another 3+ months which means we could be looking at 8 or so months until we receive a work permit.
Again, we've tried calling numerous times and aren't getting through. We don't know where else to turn. We just want some sort of verification on some things outside of how vague everything seems. Does anyone have any advice or information to relate to? Should we be concerned? Is there somewhere else we can contact if calling (and here) isn't the right place?