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Hi All,

Below is the status of my parents application - 2024 application. Received a letter today stating - "You now qualify to receive pre-arrival services".

Review of eligibility
  • We are reviewing whether you meet the eligibility requirements.
Review of medical results
  • September 16, 2025 You passed the medical exam.
Review of additional documents
  • September 9, 2025 We are reviewing the additional documents you provided.
Interview
  • You do not need an interview. We will send you a message if this changes.
Biometrics
  • We do not need your fingerprints. We will send you a message if this changes.
Background check
  • Not applicable.
Final decision
  • Your application is in progress. We will send you a message once the final decision has been made.

Can someone advise - based on similar experiences - what does "qualify for pre-arrival services" mean and what would be the next steps?
anyone please help? Thanks
 
Hi guys, I am facing a situation I am wondering if you guys can help. My mom landed in September, I got called IRCC yesterday to ask about the status of her card. I was told that the photo was rejected and an email was sent. We never got any email, I asked for the email to be resent. I was told that another email will come but she said there is no timeline. Now I got her to take new photo but I haven't received any email.. did anyone face the same situation? Can I submit the photo from webform? Or does it need to be mailed to them? I want to be proactive and the photo now