Online PR card renewal: upload photo (back) not working???

[nevillek]

I'm applying for PR card renewal online and after I upload the photo (back), I still see the "upload" button instead of it turning to "add/edit" button which means my photo isn't getting uploaded. My application just got rejected once due to "missing photos" reason and this is probably why. Does someone know of a fix? I tried both JPEG and PNG formats, and used 420x540 and 2000x2800 resolution.

I can see the photo in the attachment section, but there's an upload button next to it even after that, which means the photo isn't uploaded?

Plz help!

 

[MrSevenK]

Were you able to figure something out and get your photos processed successfully?

 

[Sid21]

Were you able to figure something out and get your photos processed successfully?

Seems like you were in a similar situation. Did you find a solution to that?