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Lisa121343

Newbie
Oct 3, 2025
1
0
Hi everyone,


I’m currently working full-time in a financial contact centre, mainly dealing with credit card products. My job involves promoting and advising clients on credit cards, handling limit increases, balance transfers, and new applications, and meeting monthly sales targets.


My HR letter, however, is a bit vague — it mostly talks about assisting customers and doesn’t highlight the sales or promotional aspect of my role. I’m planning to include proof of my sales performance and metrics (like monthly scorecards or reports) to show that what I do is sales-focused.


My question:
Has anyone here applied for PR under NOC 63102 (Financial Sales Representative) while working as a credit card representative or in a financial call centre? Did IRCC accept it, and did you include any extra documents to support your duties?


I just want to make sure I classify my job correctly and provide enough evidence that it’s TEER 3, not just basic customer service.


Any advice or shared experiences would be really appreciated!