Could anyone help me in figuring out the right NOC code? My job duties are listed below
Job Title: TEMP BPO Senior Representative Responsibilities and Duties:
The following is an overview of responsibilities and duties, which may change from time to time:
Analyzing and processing enrollment transactions in accordance with plan provisions
Acting on enrollment transactions based on knowledge of eligibility and plan requirements
Outreaching as necessary to obtain missing and required information for enrollment
Ensuring customer satisfaction and strive to meet service standards
Collaborating with management or other team members as appropriate to proactively address service issues and concerns
Working with staff to resolve questions
Working with examiners and audit team on audit findings
Provide coaching/mentoring to staff on quality related items
Job Title: TEMP BPO Senior Representative Responsibilities and Duties:
The following is an overview of responsibilities and duties, which may change from time to time:
Analyzing and processing enrollment transactions in accordance with plan provisions
Acting on enrollment transactions based on knowledge of eligibility and plan requirements
Outreaching as necessary to obtain missing and required information for enrollment
Ensuring customer satisfaction and strive to meet service standards
Collaborating with management or other team members as appropriate to proactively address service issues and concerns
Working with staff to resolve questions
Working with examiners and audit team on audit findings
Provide coaching/mentoring to staff on quality related items