Hello All,
Could someone please advise about the NOC code for this job offer I have received?
Ocean Import Customer Service Agent
Job Responsibilities
Oversee operational logistics of ocean import shipments from origin vessel loading through to arrival at destination and proactively communicate updated status’ for customers
Manage/analyze internal workflow process to monitor and track global Import Ocean shipments to Canada with strong attention to data entry/integrity & accuracy
Rail Tracking
Vessel Tracking
Understanding and functional knowledge of INCO Terms
Complete all operational shipment event updates in line with internal Milestone initiatives and Ocean dashboard requirements – Adhere to KPI compliance
Communicate with internal teams to update & maintain customer SOPs
Prepare, control and distribute required Import transportations documents (Ocean bills of lading, Commercial documents, Cargo control documents, etc) with related partners/parties (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
Co-ordinate pickup and delivery arrangements with local partner trucks
Create transportation work orders
Manage ocean carrier payables to ensure both timeliness and accuracy
Reconcile internal transactions/settlements within the team as well as our global network
Manage/complete timely and accurate billing to our customers
Ensure that all work is completed per Expeditors Operational Process Standard (OPS) requirements
Could someone please advise about the NOC code for this job offer I have received?
Ocean Import Customer Service Agent
Job Responsibilities
Oversee operational logistics of ocean import shipments from origin vessel loading through to arrival at destination and proactively communicate updated status’ for customers
Manage/analyze internal workflow process to monitor and track global Import Ocean shipments to Canada with strong attention to data entry/integrity & accuracy
Rail Tracking
Vessel Tracking
Understanding and functional knowledge of INCO Terms
Complete all operational shipment event updates in line with internal Milestone initiatives and Ocean dashboard requirements – Adhere to KPI compliance
Communicate with internal teams to update & maintain customer SOPs
Prepare, control and distribute required Import transportations documents (Ocean bills of lading, Commercial documents, Cargo control documents, etc) with related partners/parties (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
Co-ordinate pickup and delivery arrangements with local partner trucks
Create transportation work orders
Manage ocean carrier payables to ensure both timeliness and accuracy
Reconcile internal transactions/settlements within the team as well as our global network
Manage/complete timely and accurate billing to our customers
Ensure that all work is completed per Expeditors Operational Process Standard (OPS) requirements