No upload button in GC key for sched A and PCC

[navidam]

Hello everyone
I received the email asking me to link my account and upload sched and PCC documents today but when I open the page with button "view submitted application" there is no Upload option or I am not seeing it. what should I do?

here is a screenshot: Image
thanks in advance

 

[haXudon]

when you go back, does it have the message at the bottom asking you to upload your SchedA and PCC?

 

[navidam]

when you go back, does it have the message at the bottom asking you to upload your SchedA and PCC?

Yes it does.

 

[haXudon]

Yes it does.

ok so in my experience, when i click View Submitted Application, you can see what documents were requested. can you screenshot the page after you click View Submitted Application?

 

[navidam]

ok so in my experience, when i click View Submitted Application, you can see what documents were requested. can you screenshot the page after you click View Submitted Application?

Here : https://ibb.co/g53sSQ and https://ibb.co/jTHK7Q

 

[haXudon]

yeah click that button... View Submitted Application then post screenshot.

 

[navidam]

yeah click that button... View Submitted Application then post screenshot.

I have already posted it in the first post. click image on the first post. thanks for replying.

 

[Justos]

I had this issue as well, there was nowhere to submit it.

I had to just submit it with the web form you find online.

 

[navidam]

I had this issue as well, there was nowhere to submit it.

I had to just submit it with the web form you find online.

That's what I am doing right now. thanks for your help. how long did it take them to fix this.

 

[navidam]

actually I didn't send the documents via webform I reported a technical difficulty I thought that was what you did too.

 

[chilej]

I had this issue as well, there was nowhere to submit it.

I had to just submit it with the web form you find online.

Hi Justos! How long did it take for your status to change in your online account to show that they had received your sched A and no longer were waiting for your additional docs? I don't have the option to upload the docs in my account either so we sent the sched A via webform 3 weeks ago and the status still says they need additional docs. We haven't received any other messages or anything since sending the sched A via webform.

 

[roverbon]

Hi Justos! How long did it take for your status to change in your online account to show that they had received your sched A and no longer were waiting for your additional docs? I don't have the option to upload the docs in my account either so we sent the sched A via webform 3 weeks ago and the status still says they need additional docs. We haven't received any other messages or anything since sending the sched A via webform.

It happened to me as well. I used webform and got a email back for confirming on receive of the Sch A a week after

 

[chilej]

It happened to me as well. I used webform and got a email back for confirming on receive of the Sch A a week after

Lucky! haha I haven't received any confirmation from them that they've received my sched A forms....

 

[roverbon]

Lucky! haha I haven't received any confirmation from them that they've received my sched A forms....

i got this reply
We are pleased to confirm the reception of the Schedule A - Background/Declaration Form (IMM 5669). We have forwarded it to the responsible office for their consideration.

 

[chilej]

i got this reply
We are pleased to confirm the reception of the Schedule A - Background/Declaration Form (IMM 5669). We have forwarded it to the responsible office for their consideration.

Strange, I only received an email saying basically 'thank you for contacting IRCC.' with a lot of other information about contacting IRCC. Thanks for your help!