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Need help :Confused with Scotia customer service .sent GIC application on 11th

samy909

Star Member
Dec 23, 2013
53
1
Hello Guys !

I have sent GIC my application from secure email service on 11th of october.
After a few hours i got a reply
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************

The original message was received at Sat, 11 Oct 2014 12:35:27 -0400
from [10.249.1.33]

----- Transcript of session follows -----
<ccv.comuat@sbgendbca.com>... Deferred: Connection refused by mailrelay.uat.bns
Warning: message still undelivered after 4 hours
Will keep trying until message is 3 days old


here comes the confusion :
Today i called customer care twice.i told them that i got a reply like this.

1 person : we didn't receive applications on 11th october and he asked me to resend

2.person :If you have sent it through secure email we will receive it.The reply may be delayed by 1 or 2 days.

Guys if someone had similar experience or have any idea .please let me know on what to do .

its been already 5 working days.
 

Jaymin007

Hero Member
Oct 15, 2014
416
52
Job Offer........
Pre-Assessed..
have you try to re submission your application as it wont accept if its already be in system.