My Case portal

[Waiting_claimant]

Hello all,

I have a question regarding access to the IRB's My Case portal. I'm a refugee claimant whose case was referred to the IRB in April 2024.

I have a legal counsel who has access to my IRB's online case portal. All communication gets sent to my counsel electronically who forwards their emails to me. I only get notified by the IRB through paper mail.

My immigration lawyer is great. But they work alone, and I do get worried that they might miss a notification related to my case due to illness or personal circumstances.

With the recent Canada Post service disruptions, I was wondering if there's a way for me to be granted access to my case portal while still having a legal counsel. Is this possible? If yes, what are the steps that should be taken?

Thanks in advance!

 

[Waeln]

Copied from “ My case “ guide:

Who can register​

Refugee claimant or appellant​

To register for My Case, you must have received an invitation to register from the Refugee Protection Division (RPD) or the Refugee Appeal Division (RAD).

• Do not contact the IRB to request an invitation to register.
• You’ll receive an invitation by mail to the address we have on file when we’re ready to invite you to register.

My Case is not yet available to people who have:

• an admissibility hearing or a detention review with the Immigration Division
• an appeal with the Immigration Appeal Division, such as a:
  • sponsorship appeal
  • removal order appeal
  • residency obligation appeal