Hi,
I'm not even started applying for pr yet, i want to get a job in 2282 user support technician field first.
I have an interview but not 100% sure if this job match with 2282 responsibilities, I will email to NC-NOC-CNP-GD @ hrsdc-rhdcc.gc.ca
too, but want more opinion
Below is the link for the job, the job title is "customer care tier 2"
http://careers.move.com/customer-care-tier-2-representative/job/5924801
http://www.bctechnology.com/jobs/Move-Canada/125700/Customer-Care-Tier-2-Representative.cfm
Responsibilities>
Provide technical support for a range of company products at a front line or Tier 2 level.
Identify and resolve complex technical problems escalated to the highest levels.
Provide top notch service for escalated customer relationship issues.
Occasionally handle and resolve overflow Research incidents.
Occasionally work on product testing and documentation of product defects, and other department projects.
Handle escalated cancellation requests.
Prevent cancellations and retain customers by aligning needs with product solutions.
Thanks for help, all the opinion
Best regards,
I'm not even started applying for pr yet, i want to get a job in 2282 user support technician field first.
I have an interview but not 100% sure if this job match with 2282 responsibilities, I will email to NC-NOC-CNP-GD @ hrsdc-rhdcc.gc.ca
too, but want more opinion
Below is the link for the job, the job title is "customer care tier 2"
http://careers.move.com/customer-care-tier-2-representative/job/5924801
http://www.bctechnology.com/jobs/Move-Canada/125700/Customer-Care-Tier-2-Representative.cfm
Responsibilities>
Provide technical support for a range of company products at a front line or Tier 2 level.
Identify and resolve complex technical problems escalated to the highest levels.
Provide top notch service for escalated customer relationship issues.
Occasionally handle and resolve overflow Research incidents.
Occasionally work on product testing and documentation of product defects, and other department projects.
Handle escalated cancellation requests.
Prevent cancellations and retain customers by aligning needs with product solutions.
Thanks for help, all the opinion
Best regards,