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radhi20

Newbie
Feb 28, 2023
1
0
Hey all, I have received an ITA under CEC category. Update my profile information as well as all supporting documents. Now currently in GC key i am on "Support Documents" page.
When i click on "NEXT" button in order to proceed to the payment page and pay the fees it keeps on refreshing the same page. Uncle to proceed after this.
Tried with different browsers, devices even incognito mode.
Can some one please help me with this
 
This issue may be related to a technical error on the website, or there may be some missing or incomplete information in your application that is preventing you from moving forward.
Here are some steps you can take to try and resolve the issue:
Clear your browser cache and cookies and try again.
Make sure that all of the information you have entered on your application is accurate and complete, including your personal details, work experience, and education history. Double-check all of your supporting documents to ensure that they are the correct file format and meet the requirements for your application.
If you have tried multiple times and are still unable to proceed, contact IRCC's technical support team for assistance. You can do this by calling the IRCC Call Centre or by submitting an online web form. My Sutter Online
 
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