Is this possible?

[Yinkuzi]

Is it possible for a paid legal representative not to be sure where my file is? They keep telling me that my case is in Buffalo, but on CIC website, it states NY and I received medicals from New York office.
They have sent an inquiry to find out where, no reply as of today................This is crazy.

 

[Baloo]

Is it possible for a paid legal representative not to be sure where my file is? They keep telling me that my case is in Buffalo, but on CIC website, it states NY and I received medicals from New York office.
They have sent an inquiry to find out where, no reply as of today................This is crazy.

Sounds like you are paying for a service that you are not receiving.

Please explain what you believe has happened so far, others may be able to guide you.

 

[Yinkuzi]

I'm just frustrated cos since 2009 i signed with them, my case has been transfered to about 7 different paralegals. I deal with a different person at each stage, which i think is wrong. I actually made them aware of the discrepancy of the offices.
I am waiting for PPR, but have no idea which VO it will come from. I actually sent inquires to the VO myself, but no response.

 

[PMM]

Hi

I'm just frustrated cos since 2009 i signed with them, my case has been transfered to about 7 different paralegals. I deal with a different person at each stage, which i think is wrong. I actually made them aware of the discrepancy of the offices.
I am waiting for PPR, but have no idea which VO it will come from. I actually sent inquires to the VO myself, but no response.

It appears Buffalo transferred the file to New York, so any PPR will come from New York.

 

[Yinkuzi]

My CIC info online never showed Buffalo right from the beginning. It always stated "your file has been transfered to New York". I thought it was just one office in the whole of New York until I joined this forum.
The weird thing is the first communcation received from lawyer's office via VO was from Buffalo.
Do they work together sometimes or what?