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danara

Newbie
May 19, 2017
1
0
Kazakhstan
Two days ago me and my husband created an account on cic.gc.com.
Firstly we checked if we eligible or not.
And site gave us a number, which helped to create an account. Then we started a new profile on our account and filled all the information. After we pressed the button Save. The profile bacame an ineligible. We can see our profile but we cannot delete it.
Questions:
Is it ok to create new account with another email address?
And shall we show that we have ineligible account while we are creating new?