The Minister in charge Mr. Kenney - may as well go to the top
http://www.parl.gc.ca/MembersOfParliament/ProfileMP.aspx?Key=128705&SubSubject=1001&Language=E
No ombudsman known to exist for this department, but complaints have a way of making their way down from the top and a response will normally be prepared after review of the facts provided and giving an opportunity for the office involved to respond.
