I called CIC at 1888 242 2100 and it says that it can not be reached from my area. Then I called 1-613-944-4000 pressed 1 then 2 that again "it can not be reached from my area".
it seems that CIC got smart and you can not call from a US are code phone #, i followed the instructions from this post:
http://www.canadavisa.com/canada-immigration-discussion-board/how-to-reach-cic-call-centre-toll-free-number-from-outside-canada-t24877.0.html
it seems that CIC got smart and you can not call from a US are code phone #, i followed the instructions from this post:
http://www.canadavisa.com/canada-immigration-discussion-board/how-to-reach-cic-call-centre-toll-free-number-from-outside-canada-t24877.0.html