Help please!

[Driss77]

My wife called the Immigration this morning to ask about our application sent November 22/2017 .
we still not get answer about it. when she call they ask about bar-code. we don't have any bar code.
is there any barcode on application?
Thank you!

 

[WeegieInOttawa]

Yes. Some of the forms you sent should have produced barcodes when validated.

Unusual for CIC to mention this on the phone though as its not how they would track your application.

 

[Driss77]

Yes. Some of the forms you sent should have produced barcodes when validated.

Unusual for CIC to mention this on the phone though as its not how they would track your application.

I was thinking of the payment receipt there's bar-code

 

[WeegieInOttawa]

I was thinking of the payment receipt there's bar-code

Well didnt you ask them what barcode they were referring to on the phone?

 

[Driss77]

it was only answer machine says you have to put the barcode and then it leads you to someone to talk to. i really feel disappointment. the representative who should do that she is on vacation