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Help Please!! visitor extension serious problem!

jordana

jordana

Full Member
May 1, 2010
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Hello Everybody:


I married my husband, who is sponsoring me in July 25th 2009. We are about to have our first wedding anniversary in a few days, but something awful just happened when I telephoned the CIC call center.



We started our sponsorship application on October 2009. Before that, I had an visitor extension until September 13, however, before it expired,( a month and four days before to be exact, on August 10th) We sent another extension application.

We never got an answer from that application that we sent in August 10th. BUT TODAY, when I called one of the CIC call center agents, to verify if they received my CSQ in Vegreville, I was told that my visitor extension expired on MAY 20th and that I got until August 18th to apply for renewing my status as visitor ($200)


I did that inmediately. But when we asked for explanations about why we didn't received any letter about this before, they said they sent one on April 17th (A SATURDAY), but that it was returned. Since then, they didn't contacted us at all to explain the problem.

Even if we would have received the letter, it would have arrived on April 21th , obligating us to pay the $200 for the renewal instead of the $75 for the extension, because we wouldn't had received it 30 days in advance before the expiration date.


I'm scared to the bone and and I don't know if this will affect the time of arrival of my AIP or if it could cause them to refuse to give it to me. OR, if they will give me the extension I applied for online today.


Please, any comment giving any help will be welcome. I'm freaking out like I never did before and I don't know if my nerves can take much more of this.

I'm on the red line and it's absolutely not my fault or my husband's. This is terribly unfair.
 
As long as you have your status re-instated you should be OK they know you didnt get their letter..When you applied in August 2009 to renew your status did you not get a Visitors Record in the mail??
 
It wont effect the status of your process ,just send in the renewal for your visa,or the app for it.
 
britincanada said:
As long as you have your status re-instated you should be OK they know you didnt get their letter..When you applied in August 2009 to renew your status did you not get a Visitors Record in the mail??
Click to expand...

No, not at all. Absolutely nothing concerning my visitor's extension fom August 2009 until yesterday, when I was informed becase I decided to contact the phone call center.
 
iarblue said:
It wont effect the status of your process ,just send in the renewal for your visa,or the app for it.
Click to expand...

Ok, thank you. We have done that already yesterday via Internet, to make things faster.
 
jordana said:
Hello Everybody:


I married my husband, who is sponsoring me in July 25th 2009. We are about to have our first wedding anniversary in a few days, but something awful just happened when I telephoned the CIC call center.



We started our sponsorship application on October 2009. Before that, I had an visitor extension until September 13, however, before it expired,( a month and four days before to be exact, on August 10th) We sent another extension application.

We never got an answer from that application that we sent in August 10th. BUT TODAY, when I called one of the CIC call center agents, to verify if they received my CSQ in Vegreville, I was told that my visitor extension expired on MAY 20th and that I got until August 18th to apply for renewing my status as visitor ($200)


I did that inmediately. But when we asked for explanations about why we didn't received any letter about this before, they said they sent one on April 17th (A SATURDAY), but that it was returned. Since then, they didn't contacted us at all to explain the problem.

Even if we would have received the letter, it would have arrived on April 21th , obligating us to pay the $200 for the renewal instead of the $75 for the extension, because we wouldn't had received it 30 days in advance before the expiration date.


I'm scared to the bone and and I don't know if this will affect the time of arrival of my AIP or if it could cause them to refuse to give it to me. OR, if they will give me the extension I applied for online today.


Please, any comment giving any help will be welcome. I'm freaking out like I never did before and I don't know if my nerves can take much more of this.

I'm on the red line and it's absolutely not my fault or my husband's. This is terribly unfair.
Click to expand...
This doesn't make any sense to me. You said you sent the extension application to CPC-Vegreville on August 10, a month and four days before your status expired. What happened to that extension application? Did you track the mailing and get delivery confirmation? As long as the application was received by CPC-V before your status expired, you had "implied status" to remain in Canada until you received a decision. So what happened to the decision?

Because the Call Centre agent said that your status expired on May 20th, it sounds like they did extend your status as a result of the first application. But what doesn't make sense to me is why May 20th? If your original status expired in September, it's logical that your new status would have been extended for either 6 months or a year . . . putting the expiration at either March or September again. I haven't ever heard of them extending status for 8 months and a week! (They extend from the original date of expiration, not from when the extension application is received - just so you know - so your status will always expire at either 6 month or one year increments of your original expiration date.) So it having expired on May 20 kinda doesn't make sense.

Anyway, hard to say, really, whether this is going to affect your inland PR application. I hope not. It's good that you paid the restoration fee, and that you even found out about all of this before it was too late. It just seems so weird to me - I mean, Canada Post isn't great, but they should at least be able to deliver something that was mailed to the proper address when it's staying within Canada. I really can't think of a single thing you should have done differently - except maybe to have contacted the Call Centre when you didn't hear anything back about your extension within a reasonable amount of time. You might have found out that a new status doc was issued and you could have told them that you never got it.
 
It doesn't make sense to me either.

They told me exactly that they sent the letter to me on April 17th to inform me that my status was going to expire on May 20th, but that it went back to them. They didn't contacted me via telephone or email or any other source.

I just got this information when I called the CIC Call center. Plus, I contacted the CIC call center in many ocassions before. They always checked my dossier, so, why didn't they informed me of this issue before? I'm sure that In the dossier a fail in the delivery of such an important information would show.

I hope this all gets solved, I pray for the best. I'm very sure that I didn't did anything wrong. In fact, I followed every single rule from the very beginning in a very strict way.

I'm 26 years old and my husband is 33 (Canadian from birth). We have no children, we are young, strong, we have no criminal records, we both speak Spanish, French and English fluently. We love each other since the first time we met, and we have been living together for two years now. I'm graduated from the University and I have experience in my work field, so does he.

I don't see how our case could be complicated in any way.
 
What I dont get is why you did not receive a Document showing your extension..I have always received a document (Visitors record in my case) showing that I have a valid status until say xx August 2011 in my case with the date it was signed and the condition of my stay etc..and NEVER had a letter telling me my status is about to expire or has expired!! For all CIC knows I could have left the country half way through my valid status which would then void my extension and give me implied status for 6 months upon my return!
 
The thing is that I didn't even received a document telling me that my status expired.

I found it out by randomly calling to the CIC call center asking if they received the CSQ. Then the agent asked me about my status, I explained that I asked for an extension in August 2009 and never got a reply. She checked the dossier as usual and dropped the bomb of that my extension, which I never received, expired on May 20th and that I was in my 90 day period to renew my status.

Of course I did that inmediately, but even today I haven't received anything in my mail box.

I wonder if now that I applied for a renewal I'm legal in Canadian land and If this will affect the Speed of process or the decission of my AIP...
 
Maybe they have a wrong address if it got sent back to them the first time that was likely the problem,did you ask or confirm the address they sent it too?
 
yes, that's the first thing I wanted to check out.

THe address was correct, as well as the postal code and the telephone number. Everything was just perfectly accurate, but , as long and they told me, the letters got back to them. I must insist in the point that we did not received any notification at all Through any possible way of communication.

Zero, nada, nothing. No emails, letters, notifications, fax, phone calls, or messages of any type.

We even have an answering machine on the phone, so if they would have called, which they didn't, we would have heard the message and contacted them immediately.
 
This happened to me but try not to worry it is fixable. I applied for extension somehow the document never made it to me and found out my status had expired in the mean time. You have your PR application in process so this is good With current timelines you should have AIP by now, but if not it's still fixable.

Do as they ask file the app for restoration of status submit it as a work permit app (which is what i did) because when you qualify for AIP you'll just have to apply again and pay more money to change your status to worker.

Here's the important part detail everything very accuratly. The dates you sent the application, the photocopys of any relevant reciepts for fees paid (hopefully you hung on to those) The timeline of how you found out, dates and times you called the CIC call centre. Explain in detail how the knowledge of your current status issue became apparant to you, how in shocked and worried you are. Explain your PR application is in process etc etc. As long as there's no complications we're unaware of you should be fine. My restoration of status was approved. And i just recieved the positive decision letter on my spousal PR on monday.

Try not to worry you're in PR process it does count in your favor, there is some information in the operational manuals how officers are to assess these applications when a PR app is in process.
 
jordana said:
yes, that's the first thing I wanted to check out.

THe address was correct, as well as the postal code and the telephone number. Everything was just perfectly accurate, but , as long and they told me, the letters got back to them. I must insist in the point that we did not received any notification at all Through any possible way of communication.

Zero, nada, nothing. No emails, letters, notifications, fax, phone calls, or messages of any type.

We even have an answering machine on the phone, so if they would have called, which they didn't, we would have heard the message and contacted them immediately.
Click to expand...


since the address was correct what probably happened is that the mail carrier delivered it to the wrong address and that person sent it back. I've had things come in my mail box that were from the completely wrong address so I know this can happen.
 
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