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rwalsh58

Newbie
Jan 17, 2016
2
0
Our Online Services Are Currently Down

System-generated error code:HC4YQF00 (2016-01-17 17:45:54)


Has anyone else been able to resolve this issue I've tried everything and no luck I tried using my phone through my network provider, different computers, deleted all history updated from windows 8 to windows 10 and nothing works I've been trying for the past 3 days and I'm running out of time. The problem being that when I upload the additional passport documents that have been request then go to sign the page I get this

Sorry

This on-line service is currently not available. System-generated error code:HC4YQF00 (2016-01-17 17:45:54)


Possible reasons::
1.We are currently updating this Web site.
2.We are experiencing technical difficulties.

Please try again later.
 
Same problem here.

I've been trying yesterday and today (New Zealand time).
I can't access the document upload page at all.
Have you found any solution?

I sent a tech report to CIC, it appears as read but no answer so far...

Best,

G