+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

frightenedpanda

Hero Member
Sep 12, 2017
425
44
Hello guys,

Not sure if anyone else is facing this problem but it takes me about 4-5 tries to sign into my online application. I sign in using the GCKey and enter my username and password, after which a page appears which says "Welcome" and I press the continue button. When I press the continue button, it goes back to the cic.gc.ca page where there are two buttons for language selection. This keeps on happening in a loop and sometimes I do this for 6-7 times but still can't get to my online application.

I have tried Chrome, Firefox and Internet Explorer and cleared all the cookies/Internet history still this problem persists.

Does anyone have any ideas on how to solve this?

Thanks!