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canada1318

Newbie
Apr 12, 2018
1
0
Hello,

We have submitted our application on Humanitarian & Compassionate grounds on December of 2015 and we got our first stage approval on June of 2017, since then we submitted our medical examination and everything asked for on time. We call the CIC line when you can hear a recorded message of your application and before it used to tell us at what stage our application was at, but now it says something along the lines of "based on the information we cannot find your application". I know I'm giving all the information right so I would like to know does this mean anything for my application?

Thank You For Your Time