Getting IMM 5710e to validate

[dan91483]

I have been trying for several months now to validate IMM 5710e so I can apply for an open work permit. I have contacted IRCC about this issue and each time they send me the same email saying I need these steps to get it to work but still I keep getting nowhere.

If you are experiencing difficulties using our online services, here are some tips that may help you:

• If you have multiple online accounts, please make sure you are accessing the account used to submit your application,
• Verify that the information you are entering is correct,
• Avoid the use of mobile devices (tablets and smartphones) to access our online services and forms,
• Avoid accessing our online services from a favorite link or bookmark and delete any previously saved favorite links and/or bookmarks as our pages are updated regularly,
• Make sure that you are not using any special characters on our online forms (£, $, !, ?, %, etc.),
• Make sure that you are using the most recent version of a supported browser such as Edge, Safari, Chrome or Firefox,
  • please consult our Help Centre for more information on how to download or upgrade your internet browser, and
• To prevent possible errors, please clear your cache and cookies before every new attempt. To do this, follow these steps:
  • close your browser (log out of all existing sessions),
  • reopen your browser and clear your browser cache,
  • close your browser again, and
  • reopen your browser.
• Sometimes, our online services may not be available during our system maintenance or in the event of a general outage. We also recommend trying again later.

If you continue to experience difficulties after verifying the above information, please fill out the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:

• Your current status in Canada,
• The expiration date of that status,
• (If applicable) Date the application was submitted,
• Information you are looking for and nature of the problem, and
• Include screen shots showing the full browser window, including the website address field of the:
  • page where you are experiencing problems/trying to log into your account,
  • page accessed before encountering this error, and
  • error message(s) you received, and
    • specify the date and time when the problem occurred.

Moreover, when uploading your application form, it is important to submit the most up-to-date version. The date (mm-yyyy) can be verified at the bottom left-end corner of every page.


Also, we recommend that you:

• Leave the Unique Client Identifier (UCI) field blank, if you do not have one,
• Do not sign and upload a scanned copy of an application form that requires to be validated,
• Validate, save and close the application form before uploading it,
• Make sure you use the most recent version of your browser. Please consult our Help Centre for more information on how to download or upgrade your internet browser, and
• Clear your browser cache.

If you are still experiencing technical difficulties, please contact us using the IRCC Web form and include:

• A copy of the IMM form you are trying to upload (all fields completed).
• Any error messages you received. To do this:
  • provide us with screen shots of:
    • the full browser window,
    • the page preceding the error message, and
    • the error message received.
• All your answers to the online questionnaire. To do this:
  • click on the Modify my Answers button located at the top of the online questionnaire. Once you are redirected to the page entitled Find Out if You're Eligible to Apply, you can either:
    • provide us with screen shots, or
    • copy and paste the text.

Each thing they suggest me to do doesn't work. I have tried multiple browsers, I have enabled JavaScript in Adobe Reader 11, I have updated every browser that I have and still I can't get the form to validate once I put in all my information. Please I need help resolving this.

Thanks,
Daniel

 

[issaHane]

Issa
Em:ihane710@gmail.com...