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I used thegcmsonline and had no issues with the service.
 
I have not received an update almost 1 week after my biometric.

Gave biometric, but portal still shows "your fingerprints are pending"

would GCMS notes help me with this? To see if they got them and maybe the portal is just slow in updating?

How long did they take to deliver the notes?
 
Unlikely. Also a lot can change in 35-40 days, the time it takes for you to get back the reply.
 
GCMS notes for what? Your eligibility assessment hasn't even started. Most likely your file hasn't been touched yet. One should only order notes after at least a month. It also takes minimum of 30 days to receive it. Moreover, Biometric completion is not noted in the notes.
 
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They stated in the website that if you gave your medical results or biometrics,they wont show in your account until they process them.I guess you should wait.
 
with the current lockdown in India. i think they are not processinng any fingerprints. so i think wait until VAC and VO resume their services