I have sent a request on behalf of my wife to the Access to Information Act to Immigration Refugees and Citizenship Canada regarding the rejection of family visas on 16 of June 2019. But I have not been received any mail since then. It's already has passed 31 calendar days. It’s already passed approximately 2 months. I’ve sent mails 3 times about delayed processing, but I have not been received any mails than automatic mails. What should I do? Please give me some tips. Thank you.