can't check my status online. Why?

[mandie]

Hi,

I have sent my medical report on Feb 19/14 and got my Landing fee request on May 26/14 but when i go online to check my status it gives me following reasons.
We were not able to identify you using the information you provided. There could be three possible reasons:

•Please be sure the information you entered is correct and then try again.
•This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
•At this time, you may use this on-line service if you have:
•sponsored a member of the family class;
•applied for permanent residence from within or outside Canada;
•applied for a permanent resident card (replacement or renewal);
•applied for Canadian citizenship (grant of citizenship);
•applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
•applied for a citizenship certificate (proof of Canadian citizenship);
•applied to renounce Canadian citizenship; or
•applied to resume Canadian citizenship.





However, i checked my client ID so many times its correct... I don't know why it's not showing, I tried it on different browsers didnt work! Am I the only one having this trouble? Please adivse.
Thanks!

 

[arjun1444]

just make sure you using your last name only and if don't work with that try putting your full name

 

[mandie]

I tried that way too... didnt work..

 

[mandie]

woah! It worked... I tried again...this time I entered my full name and it accepted... Thanks for your help buddy!!