Call Centre/BPO Folks Please Help

[Ichowdhury]

Hi All,
People from the Call centre/BPO background, can you share the duties and responsibilities that you mentioned in your reference letter.
I would like to take some help since I am clueless at the moment.

Thanks in advance!

 

[andy108]

I work as IT Project manager in Call Center/BPO software development company - it largely depends on your role not on a field.

 

[Ichowdhury]

I work as IT Project manager in Call Center/BPO software development company - it largely depends on your role not on a field.

Thoroughly understandable. But I am wondering how to put it across. Should the wordings be in syn with the concerned NOC codes or it does not matter?