Applied for visitor visa, but got refusal reason on super visa, how come?

[Nouran]

Hi,

I applied as a group for me and my mother for a visitor visa, to visit my sister who moved a year ago with her husband and kids to canada.
I had an invitation letter from my sister's husband and I submitted all documents that proofs the relationship between us and my mother.
Also, I submitted all proofs that my mother has a job and that I will cover all her expenses as well.

I got my visa within 3 months because I work and live on a European country,

But, my mother visa got a rejection after almost 7 months of processing, and the reason is

PG-1 criteria not met. Please refer to https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/ parent-grandparent-super-visa/eligibility.html for requirements.

How come I got a refusal on a super stay visa however I applied for a visitor visa for both me and my mother???

What should I do in this case?

 

[canuck78]

Hi,

I applied as a group for me and my mother for a visitor visa, to visit my sister who moved a year ago with her husband and kids to canada.
I had an invitation letter from my sister's husband and I submitted all documents that proofs the relationship between us and my mother.
Also, I submitted all proofs that my mother has a job and that I will cover all her expenses as well.

I got my visa within 3 months because I work and live on a European country,

But, my mother visa got a rejection after almost 7 months of processing, and the reason is

PG-1 criteria not met. Please refer to https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/ parent-grandparent-super-visa/eligibility.html for requirements.

How come I got a refusal on a super stay visa however I applied for a visitor visa for both me and my mother???

What should I do in this case?

First issue is that you can’t apply on the same application as your mother since it sounds like you are an adult. How long did she ask to visit Canada? What is your mother’s citizenship? How did your sister get PR? Do you have any other siblings living in your home country?