Hi Staralihaider,
This is what i guess,
1) It might be a system error or
2) it might be the normal update your application on E.cas and your AOR has been delayed on the way. I mean mail delay.
I am a good example, my application has never been updated on E.Cas, but i requested to know about my file and they wrote to me" "MADAM YOUR FILE IS BEING PROCESSED."
Can someone led me to know, if it also means "IN PROCESS."