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Anyone else unable to login to the tracker?

I try everyday to reset my username and password and still failling

Any idea what can i do?
 
CheM695 said:
Tried numerous times to reset the password - it keeps saying technical difficulty.
Click to expand...
Same boat. Cannot believe this shit is still happening almost 2 months after their stupid update - Never mind the fact they never notified they were doing such a thing - one day people just wake up and stuff just doesn't work anymore - no explanation...
 
The technical difficulty screen isn't there anymore but I don't receive the email. I've waited for hours and tried several times but it simply doesn't send me the email code.
 
I'm facing a funny issue with them as well, as I had an application from 2019 withdrawn on November 2022, Applied againg after 2 weeks on November 2022, Received AOR on December 2022, and now whenever I try to check my new application stats it will take me to the old one, tried to reach out to IRCC team, but as usual didn't got any support form them.

Anyone can help with this issue please?
 
gsb2021 said:
Something similar happened to me. I don't check status very often but today saw that all of them except Citizenship Ceremony had been updated to "Completed" yesterday (Oct 13) in the old tracker. Before this 3 of the stages were "In progress".
I then logged in again and found that those 3 stages have been set back to "In Progress" in the new tracker. Not sure if they were actually completed yesterday and the new tracker just doesn't show the most recent status or the "Completed" status was false in the old tracker.
Click to expand...
A month ago I logged in and everything that was "completed " went back to " in progress " even the test I've passed more than a year ago went back to "not started " I spoke to 3 agents and non of them had an idea why ! One called it a glitch, the other said wait it'll update soon. I never had to reset my password though. I can still log in fine. Do you think I need to reset it ?
 
aabuobeid said:
A month ago I logged in and everything that was "completed " went back to " in progress " even the test I've passed more than a year ago went back to "not started " I spoke to 3 agents and non of them had an idea why ! One called it a glitch, the other said wait it'll update soon. I never had to reset my password though. I can still log in fine. Do you think I need to reset it ?
Click to expand...
No. For some ppl the tracker goes out of sync with the actual status. U would need to contact IRCC regularly to get updates and check emails if the tracker does not go in sync again. You can raise a technical issue webform to see if that solves the issue.
 
forw.jane said:
No. For some ppl the tracker goes out of sync with the actual status. U would need to contact IRCC regularly to get updates and check emails if the tracker does not go in sync again. You can raise a technical issue webform to see if that solves the issue.
Click to expand...
How can I raise a webform? So you don't think reseting the password has anything to do with it ? What's the reason for the tracker going off sync ? The agents on the phone are clueless . Al they say it's in process.
 
i am also having the same issue, I have an AOR and It still says incorrect/ it hasn't been updated into the system. I am not sure what to do
 
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