Additional information request to special email, how long for update?

[jb9419]

I was requested: Biometrics payment, and marriage photos

I was given a special email to send these to, and I sent them July 22.

Just wondering, if anyone has experience, how long can I expect for an update.

They specifically said "for fastest service submit documents to this email".

 

[Hurlabrick]

I was requested: Biometrics payment, and marriage photos

I was given a special email to send these to, and I sent them July 22.

Just wondering, if anyone has experience, how long can I expect for an update.

They specifically said "for fastest service submit documents to this email".

Weeks or months yet. No one can say.

 

[jb9419]

Weeks or months yet. No one can say.

I've seen additional document request threads but none have mentioned a special email to submit to

hoping that someone in the same boat has some timeline

 

[Qwertypod]

I've seen additional document request threads but none have mentioned a special email to submit to

hoping that someone in the same boat has some timeline

They mean that email will be faster than sending it in by mail, I believe. The above poster was correct, it could be weeks or it could be months. Your application is now outside of the realm of normal processing times and will most likely take longer than 12 months altogether.

 

[jb9419]

They mean that email will be faster than sending it in by mail, I believe. The above poster was correct, it could be weeks or it could be months. Your application is now outside of the realm of normal processing times and will most likely take longer than 12 months altogether.

Why is this?
my application was sent april 15 2019
we've received a file transfer and Medical passed so far

 

[Qwertypod]

Why is this?
my application was sent april 15 2019
we've received a file transfer and Medical passed so far

Because the 12 month timeline applies only to straightforward applications without any additional requests. But you never know, you might get lucky!

 

[jb9419]

Because the 12 month timeline applies only to straightforward applications without any additional requests. But you never know, you might get lucky!

Hmm it said final request on my letter so hopefully it's okay