Quick question for those who've sent web form inquiries for stalled citizenship apps:
When asking about a file stuck at "Background check and prohibition" with no updates for months:
→ Did a SHORT message (2-3 sentences) work better?
→ Or a MORE DETAILED message (bullet points, TIMELINE, specific questions)?
Context: Applied Sep 2024, last update Feb 10, 2025, now past 13-month processing time.
Thanks for sharing your experience!