Public policy means that the government of Canada had declared eligibility and and in practical terms had invited people who meet that eligibility to submit an application and receive a PR. A lot of people made life changing decisions because of this policy, sometimes through great peril and hardship.Canada’s policy towards Ukrainians compared to other citizens has already been very generous and the bureaucrats at IRCC actually warned against it because it would be problematic longterm. They also have their own pathway to get PR even if processing may take years without a cap unlike many other groups. Feel free to complain to your MP but tough to argue that Ukrainians are not being given favourable treatment and that they should also be given expedited processing. Also tough to argue that PR quotas should be increased to process more Ukrainians when they already have temporary status in Canada with access to things like healthcare unlike many other people applying for H&C. Would also be very tough to justify increasing the quota for H&C applicants versus economic pathways for example. In your case applicants also not contributing the tax base so even more difficult to argue for expedited processing compared to other applicants. For example quota for H&C also involves family trying to sponsor Sundanese relatives many whom are likely either still in a war zone or in neighbouring countries in less than ideal situations. The family in Canada have to guarantee financial support to get them to Canada which was not the case for Ukrainians and there is a pretty low number of applicants who will be accepted versus no cap. Although you may feel the system is unfair the data shows that your family member has been very lucky so far and with a reliable path towards PR remains very lucky compared to many other groups. I assume many younger Ukranians are trying to find economic pathways to secure PR so that may have some influence on processing times for Ukranians in the queue but don’t see any appetite from the government or Canadians in general to favour H&C processing or increase yearly PR targets to process Ukrainian H&C applicants faster. Also not possible to pause other forms of H&C to only or primarily process Ukrainians. If anything the argument would be for the opposite of what you are suggesting. Effort should be to process applications with no guaranteed pathway to PR who are inside Canada faster. Not trying to be mean just trying to provide some reality and perspective. H&C in general is a mess and needed reform a long time ago. We keep adding people and programs (there will be pressure to add more) while the quota decreases as does Canada’s ability to absorb people in need and who will place more demands on existing infrastructure.
Government has a duty of care to process those applications and get those people what they've been promised in a timely manner. And by timely I mean having a service standard and not putting people, many of whom are older parents/grandparent in limbo without any feedback for years.
I understand the pain of the government expense cuttings etc. But if the government makes a serious decision that affects lives and declares a policy (and make no mistake, I am very grateful that they did), it should be adequately funded and assigned resources. Otherwise it's not a government, it's a joke.
OTOH, H&C category is for people who've been rejected during the regular immigration process and are asking for some special consideration. That's not a public policy and not initiated by the government, so it's categorically different from our cases.