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Can you like sue them? This is beyond ridiculous. Beyond acceptable. This should not be happening. You should receive some sort of damages from IRCC and I am not even talking about mandamus. This is wild.
As
@Seym noted, applying for a writ of mandamus is the appropriate lawsuit for enforcing IRCC's legal obligation to process a citizenship application.
If, for example, a person is seeking legal recourse for a breach of contract, the appropriate legal action for such a wrong is a suit in contract. If seeking legal recourse for a wrong such as an injury caused by negligence, the appropriate legal action is a suit in tort. The scope of remedies in the respective cases is very different.
If seeking legal recourse for a government agency's failure to do what the law commands, like properly processing applications, the appropriate legal action is a lawsuit seeking a writ of mandamus, an order compelling the agency to do as the law requires.
For other sorts of remedies beyond what the law currently prescribes, go into politics to change the law or, for those with faith, pray as their faith dictates.
As
@Ali.arshady observed, Canadian citizenship is not a right (not even for those born in Canada by the way) but rather a privilege. That said, there is a procedural right, a Charter right, to having a citizenship application fairly processed. But, again, the appropriate remedy for a failure to do so is a writ of mandamus.
Meanwhile, most who apply for citizenship are scheduled to take the oath within the processing times that IRCC publishes. Outside those periods in which there have been unusual circumstances interfering with the timely processing of applications, such as the impact of Covid, the vast majority take the oath within a year and a half.
On the other hand, resolving lawsuits in the Canadian courts often takes YEARS, a year and a half being at the more quickly resolved end of the spectrum for contested cases. Some litigation can be done in significantly shorter periods of time, but that is largely in regards to mostly uncontested matters, or is only partial relief . . . note, for example, in regards to citizenship applications, with rare exceptions the courts cannot compel the government to grant citizenship, only to proceed with processing the application. That said, if for example the Minister contests an application for mandamus, it can take a year or so just to get an order compelling IRCC to take the next step in processing, and of course that is only if the rather stringent elements qualifying for a writ of mandamus are met. (It appears that IRCC does not contest most well-founded demands made by reputable lawyers as part of the mandamus process, and lawyers are generally reluctant to prosecute such claims that are not well-founded, so there are not many mandamus actions, for citizenship applications, that are fully litigated in the court.)
Which brings this to the crux of things: not all applicants are created equal, and for sure not all applications equally make the case for a grant of citizenship. In particular, some cases pose questions and concerns which require non-routine processing resulting in substantially longer timelines.
. . . but IRCC is structured specifically to process immigration, refugees and citizenship applications. The fact that they are not carrying out this job properly . . .
100% agree. What we’re witnessing is clearly a case of mismanagement.
IRCC, like any and all human institutions, sometimes fails to properly meet its mandates, and suffers from some mismanagement. Given the overwhelming evidence that the vast majority of applications are properly processed, however, there is no indication of any systemic mismanagement or failure to carry out its duties (in regards to citizenship applications . . . there has been more indication of flawed processing in regards to IRCC processing some other types of applications).
Even though there is a substantial number of individuals who claim their particular application has not been properly handled, that number is small compared to the
hundreds of thousands of citizenship applications regularly processed. So, what "
is clearly a case of mismanagement" is clearly about individual applicants, those particular individual applicants, and just like everyone else in an advanced and well-ordered society, they have the right to obtain professional assistance in pursuing appropriate remedies . . . just like an innocent person accused of a crime they did not commit can hire a lawyer and spend many months if not years pursuing vindication in the courts.
It's not rocket science. But it does go in the direction of jurisprudence, and that's not a forum for non-lawyers.
So for those who believe their application is not being properly handled, see a lawyer. (Or rant and whine, or pray, or whistle in the wind; I like to whistle in the wind, but can't whistle much.)