+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
How do we even talk to an agent now? I can't find an option for citizenship on IRCC's helpline number. Pressing 0 or 9 doesn't work anymore.

You can't. I called them last week and after 8 mins of press this and press that, the call BOT advised me that due the agents being busy, it is unable to transfer me to anyone and thanked me for my patience and understanding and then casually hung up. True rewarding experience for sure!
 
You can't. I called them last week and after 8 mins of press this and press that, the call BOT advised me that due the agents being busy, it is unable to transfer me to anyone and thanked me for my patience and understanding and then casually hung up. True rewarding experience for sure!
Great! They don't even respond to my web-form requests. So I guess I'll just have to wait without any communication till they take my name out in a lucky draw for the test.
 
Great! They don't even respond to my web-form requests. So I guess I'll just have to wait without any communication till they take my name out in a lucky draw for the test.

Wait what? Are you saying we can no longer call and ask for information on citizenship applications ? I called IRCC about a month ago and was able to obtain info on my app.
 
I called them like 2 months ago as well. Now the options have changed and I can't even find an option to talk to an agent in relation to citizenship applications.

The options have changed, but I believe you can still call to get an update on your application. You have to provide your client ID, and also one of the options is a bit tricky (it asks whether you are filing an application for CEC or something like that, and this the option you choose to get to the older menu, and then I believe it is 4 (for citizenship applications) from there.
 
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The options have changed, but I believe you can still call to get an update on your application. You have to provide your client ID, and also one of the options is a bit tricky (it asks whether you are filing an application for CEC or something like that, and this the option you choose to get to the older menu, and then I believe it is 4 (for citizenship applications) from there.
Thanks, I found the option. However, it always says that all agents are busy :(
 
Can you please update my timelines:

ID: world_seller18
Location: Charlottetown
App Type: Family (3)
Physical Presence: 1108
App Sent: 5 Feb 2020
App Delivered: 10 Feb 2020
App Returned: 5 Mar 2020
Resubmission: 13 Mar 2020
AOR: 4 Sep 2020
Fingerprint Request: 7 Dec 2020
Test Invitation: 10 Mar 2021
Completed Test: 16 Mar 2021

Good luck to everyone

FYI: I don't log in frequently so if you have a question please bear with me till I log in next time.
 
App received: 2nd March 2020
AOR : 19 Oct 2020
In Process: 29th Oct 2020
Test Invitation: 23rd April 2021.
Test pass: 27 April 2021.
Office: Saskatoon.
Waiting for an official test result and Oath.
My Ecas doesn't show that i received the test invitation. It is only showing upto the start process date.
With test invitation email, they also asked me to mail all colour copies of all pages of my passport/ travel doc in the past 10 years from the date of application.
 
App received: 2nd March 2020
AOR : 19 Oct 2020
In Process: 29th Oct 2020
Test Invitation: 23rd April 2021.
Test pass: 27 April 2021.
Office: Saskatoon.
Waiting for an official test result and Oath.
My Ecas doesn't show that i received the test invitation. It is only showing upto the start process date.
With test invitation email, they also asked me to mail all colour copies of all pages of my passport/ travel doc in the past 10 years from the date of application.

Congrats. I had the test last month. I don't think you will get any official result. I found I passed officially when I called them a week after. It won't even update your ecas. Now, we will have to wait for oath invite, which might take forever :(
 
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please include my name in the spread sheet please
application delivered: March 30, 2020
AOR: September 09, 2020
In Process: November 13, 2020
Edmonton
Thank you
 
Congrats. I had the test last month. I don't think you will get any official result. I found I passed officially when I called them a week after. It won't even update your ecas. Now, we will have to wait for oath invite, which might take forever :(
Does it mean the score and info that posted when you had it passed the online test is final? It is just confusing cause there is a disclaimer that the result is temporary.
 
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Got test invitation today, single applicant, Toronto. Was not asked for fingerprints in between.

Can someone remind me the name of app used to prepare for the test?

Thanks
 
App received: March 11
AOR: Aug 28
IP: 1 Dec

A bit slow to go IP, but on par for Toronto applications, based on the spreadsheet.

App received: March 11
AOR: Aug 28
IP: Dec 1
FP request: N/A
Test Invite: Apr 28

We live in Scarborough, so I assume it is likely the Scarborough ofice.