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Please be advised that you are receiving this message as your email address has been provided on an immigration application pending with Immigration Refugees Citizenship Canada (IRCC) serving citizens of India. If you do not have a pending immigration application, or you are not an authorized representative of someone with a pending immigration application, please disregard this message.
IRCC Delhi would like to inform you about changes in our processing due to COVID-19. For regular updates regarding our policy and processes please follow us on social media by clicking on our Twitter/Facebook/YouTube icons below.
VISA APPLICATION CENTRES (VACs)
As an interim solution, while our VACs remain closed, we have implemented an optional 2-way courier service. If you have received instructions
DELHI-IMMIGRATION (No Reply / Pas de Reponse) e-mail address to submit your passport using the 2-way courier service, please follow those instructions..
Do not mail your passport directly to the High Commission, if you do it will be returned to you with no action taken. If we are unable to easily return your passport to you it will be turned over to the Ministry of Foreign Affairs in India as abandon.
Please do not contact the VFS Call Centre unless:
·
you have received an email advising you to submit your passport using the VAC 2-way courier OR
·
your passport has been release to the VAC and you have received an SMS message.
SUBMITTING YOUR PASSPORT IN SEQUESNCE/ORDER WILL HELP US PROCESS REQUESTS FASTER
HOW TO CONTACT US
If you are enquiring about that status of your visa application, please use the online
webform and complete all the required information (passport number, name, date of birth, file number) so that your enquiry may be responded to in a timely manner.
BIOMETRIC ENROLLMENT
Because the VACs remain closed at this time, biometric enrolment deadlines will automatically be extended. You do not require a new biometric instruction letter. We have many applicants who are waiting to complete their biometric enrolment. When the VACs re-open biometric enrolment will be prioritized by business line.
STATUS UPDATES/ADDITIONAL DOCUMENT REQUESTS
If you are providing additional documents as requested by IRCC, please submit through your
IRCC mykey account. If you are unable to do so and have emailed your attachments directly to us, please note that your documents will be attached to your file, however we are unable to provide you with a timeframe for uploading your documents.
TRAVEL RESTRICTIONS
Find out if you are exempt from Canada’s COVID-related travel restrictions by clicking on the following link:
Travel exemption and entry requirements. For more information on quarantine, face coverings or to interact with a COVID-19 virtual assistant click here:
Safe travel
Obtaining authorization to travel does not exempt you from the requirement to have a valid passport and visa. If you are from a
visa exempt country, you will require an
eTA. The final determination to allow a traveller to board an aircraft is made by the airline, often in consultation with the
Canada Border Services Agency. Everyone is subject to examination when entering Canada and a traveller may be denied entry if they are not exempt from the travel restrictions or if they do not meet requirements under the
Immigration and Refugee Protection Act.
Online Temporary Resident applications will not be prioritized unless you contact IRCC at
IRCC.COVID-TravelExemptions-Exemptionsdevoyage-COVID.IRCC@cic.gc.ca. Please do not send an email unless you are
exempt from the travel restrictions and have an application in process. You must explain; why you are travelling for a non-discretionary/non-optional purpose, and provide acceptable documentation.
PASSPORT RETURNS
Most passports from VAC/paper applications submitted to our offices in Delhi, Chandigarh and Bangalore have been returned to clients. If your passport has not been returned, please be patient as we process your file. If you would like to withdraw your application and have your passport returned, please email us at
DELHIIMMIGRATION@international.gc.ca. Note that processing fees will not be refunded.
