Hopefully, persistence will work out! I am planning to call them soon to learn whether they will issue eCOPR soon.I figured that much out. My point is that the COPR expiry date is in about three months and I doubt an eCOPR will be issued in that timeframe.
I called IRCC but she told me that there is nothing to worry about. I'll call again every week once a week and see if I get consistent answers.