+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
it is a separate system from MyCIC. google 'e-CAS' and input your Name, date and place of birth and UCI number. It is another way of checking the status of your application :)
 
https://services3.cic.gc.ca/ecas/authenticate.do?app=ecas