If fee has been deducted you will get email with AWB number and 2 forms attached with it.. check spam or junk folder tooHello friends,
I am in a strange situation here! I received a passport request for my mother, so I filled the webform and paid for the two way courier service through VSF website on Thursday, Feb 24th. The two way courier fee was deducted from my bank account right away; however, I did not get any confirmation email or SMS after that. Is that normal? How can I verify if they received the request or not? Is there anyone with the same experience?