kobiams said:It is really hard to get a hold of them over the phone. I tried last week on Thursday & Friday (suppose to be their less busy days) for few hours each day and always
got to answering machine saying "an agent is not available to answer my call...".
It seems they are very busy but apparently the productivity is close to 0!
It's impossible to talk to them. I've been calling them since last Thursday with out success. I wonder why it's been so difficult.