+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Super VISA - Outside Canada - Late 2020 - Resemblance to Average processing time !


Star Member
Mar 19, 2015
I had applied for a supervisa for my mother in March 2020. Biometrics were requested by IRCC but due to COVID, all locations for submitting biometrics were closed. She submitted biometrics as soon as the nearest location opened up in December 2020. The "Details about your application status" says "We have not received your fingerprints. Check your biometrics request message below for details." under the "Biometrics" section. Is this some sort of glitch; My mom's biometrics details appear in her IRCC account. My mother is an Indian citizen but I do not know what office is processing her application; There are apparently visa offices in New Delhi, Chandigarh and Bengalaru.

Can someone please advise what I should do? It is very frustrating to see that there is no progress with regards to my mom's supervisa application. The processing time for supervisa is 43 days this week.


Hero Member
Nov 30, 2016
Thank u for replying .. I have applied for my mother on April 2021 we did every thing biometric. Upfront medical.. but we got request for additional documents one week ago .. i don’t know if this good sign or just normal processing ?? Do u have any idea thank for any info
Hi. What was your additional documents?

Loli 123

Hero Member
May 24, 2021
Here is a brief description of my scenario:

Applied for mother-in-laws super visa on September 2020. Biometric completed on November 2020. No upfront Medical.

Application is on process for last 230 days (counting from November 2020). If I check average processing time on website, it varies between 272 - 292 days.

Now, I know applications are being processed delayed due to COVID-19 but since my application is very near to reaching average processing time, did any of you experienced further delay beyond this average processing timeframe?

In short, have any of us (who applied during pandemic) got their Super Visa application finalized around average processing timeframe?

Thank you
Any update plz

Loli 123

Hero Member
May 24, 2021
Yeah, I sent a webform for priority processing on 23 August 2021. Received a response that its in queue for review on 26th August from Abu Dhabi Office.
The next day i received Medical Request on 27th August.
Medical done on 14th September 2021.
Medical passed on 17 September 2021.

Now waiting for PPR.
Any updats


Hero Member
Nov 22, 2014
Sorry for disturbing but u did not try to contact them or send webform ?? And did they ask for medical exam ?? Bangladesh processing time same as Syria that is really frustrating
I raised multiple webforms. No luck. Every time I get acknowledgement email but no reply from SGVO.