Study permit refused 3 months after approval and stamping

[ardy97]

I submitted my study permit application on Jan 15 2022. Received my passport request on 27 Feb and got the stamped passport back on 17 March.

However 3 months later, on 9 June I received a message on the CIC portal that my permit application has been rejected because I failed to submit passport within 30 days, when in fact I have already received my passport back.

Not sure what to do in this case. My flight is in two weeks and I can't seem to get any help. Has anyone ever encountered such a case before?

 

[scylla]

I submitted my study permit application on Jan 15 2022. Received my passport request on 27 Feb and got the stamped passport back on 17 March.

However 3 months later, on 9 June I received a message on the CIC portal that my permit application has been rejected because I failed to submit passport within 30 days, when in fact I have already received my passport back.

Not sure what to do in this case. My flight is in two weeks and I can't seem to get any help. Has anyone ever encountered such a case before?

Post your question to the International Students section of the forum.