Hi all experts,
Please help me selecting the right NOC code from my JDs listed below;
ABC Bank Limited ABC Tower, 3 Purana Paltan, Dhaka
Please help me selecting the right NOC code from my JDs listed below;
ABC Bank Limited ABC Tower, 3 Purana Paltan, Dhaka
- ADC Division: In Charge - Dispute, Fraud & MIS Management Department July 2018 – Present
- Responsibilities:
- Checking and maintaining the compliance of Card Operations and Card Personalization process as per different circulars and guidelines issued by Bangladesh Bank in different times including the most updated and latest circular, PCI-DSS and PCI-Card production security requirements.
- Supervising the team members, managing all dispute cases & stimulating towards dispute resolution.
- Supervising the Fraud monitoring team, Validation of system generated audit trail (Voice call record, Card Blocking time, Card Blocking User, e-mail notification if any required by Fraud monitoring team).
- Continuous follow up for closure of fraudulent transactions and always update the progress to the key parties involved.
- Generating various MIS report, IMC report, fraudulent report & VISA-QOC report etc. from Tranzware CMS for reporting to Bangladesh Bank, VISA and our higher management.
- Developed Standard Operating Procedures (SOP) for Dispute and Fraud Management
- Mobile Banking Division: Head of Operations February 2011 – July 2018
- Responsibilities:
- 1. Project Management: i) Requirement initiation & Analysis ii) Propose to Vendor and invite quotation & SOW iii) Quotation & SOW analysis iv) Propose to management for approval v) Issue Work Order vi) Monitor & follow up development progress vii) Perform UAT (User Acceptance Test) viii) Go on live and finally start the remittance payment process to release the project cost to the international vendor.
- 2. Merchant acquisition & settlement: i) Merchant wallet creation in the system after acquisition and related system configuration accordingly ii) Fund settlement to Merchant’s Bank account through two layer financial transaction ( in Mobile Banking solution & BEFT Network system if Merchant bank account in other bank and in Mobile Banking solution & Core Banking solution if Merchant bank account in ABC Bank)
- 3. Software maintenance, enhancement, products and features incorporation as per business model and regulatory (Bangladesh Bank) requirement
- 5. Bulk salary disbursement: i) Corporate wallet creation in the system for the Company intends to disburse the staff salary ii) Process the salary sheet including Cash Out fees iii) prepare the csv and checksum files iv) Credit the Company’s wallet by debiting Mobile Banking pool account v) Finally run the Bulk process to disburse the staff salary.
- 6. Providing E-money to Distributor’s wallet through two layer financial transactions both in CBS and MBS.
- 7. Refunding E-money back to Distributor’s Bank account through two layer financial transactions both in MBS and CBS.
- 8. Processing the proposed service of Credit Card Bill payment through Mobile Wallet: i) Credit card Bill payment wallet creation in MBS for Card Division ii) Mobile Banking System configuration for receiving Credit Card Bill iii) Following day Fund settlement to Card Division’s pool account in CBS from Card Division’s Mobile Wallet for adjustment of customer’s credit card bill payment as per the prior approval from Card Division.
- 9. Maintaining liaison with regulatory authority like Bangladesh Bank, Dhaka Customs House, C&F Agents, Local vendors like Thakral Information Systems Private Ltd, SSL, Mobile Network Operators and international vendors like VISA, Nihilent Technologies Ltd, Fundamo Pty. Ltd and KPMG.
- 10. International Remittance settlement to different Vendors like VISA, Fundamo Pty. Ltd, KPMG and Nihilent Technologies ltd.
- 11. Administrating and supervising the responsibilities of the team members.
- 12. Miscellaneous jobs: a) Note sheet/Board Memo/ IOM preparation for Mobile Banking division, b) Reporting to Bangladesh Bank, Finance and Accounts Division of ABC Bank