+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

PR Confirmed on the website, but no email


Taran D

Champion Member
Oct 1, 2020
Hi everyone,

My friend just got an update for her PR application on the IRCC website, which says that PR is confirmed blablabla. However, she didn't receive an email to create a portal.

Have anyone experienced the same? Should she just send a new email to IRCC.ClientPortalOntario-OntarioClientPortail.IRCC@cic.gc.ca with her details?

Thank you,
Wait for the golden email from IRCC, keep checking spam as well, sometimes they end up there instead of primary inbox.