Hi Did you get any reply?
Yes I got the reply yesterday with credentials. I sent another email with details and today I uploaded photos, now it is under review.
Just copy this format>>
subject: IRCC Permanent Residence Confirmation Portal – (File Number)
Good morning Sir/Madam
Hope you are doing well!
I have received an email to provide further information for the PR Confirmation portal. Please find the attached information as requested. Please let me know if you need any further information from my end.
Email: (one for the whole family) :
Original entry date:
Date of last time you entered Canada:
Location where you last entered:
Are you currently inside Canada:
If you are not inside Canada, when is your expected return date: N/A
This worked for me for some reason. I guess the system generate the login for us, so simply do not edit anything that you copied from the PDF IRCC sent you for information. Last time I deleted the boxes in front of each line. that might be the reason I didn't get it.