this is not true in my experience. there is a form you can send into the PR processing centre for a lost/missing PR card inquiry. I did this when i hadn't received my pr card after 6 mo. Got my card 2 weeks after submitting my inquiry. Have you submitted the inquiry form? I'm not sure what the form number is. to get it, i called the call centre, chose the option to be connected to the PR processing centre and they explained where i could find it on the CIC site.GustavesF said:I've sent in an urgent processing request, this is apparently the only way to contact the useless office that does the PR cards.