I have no idea what that is.
Any help?
Thanks
Use google chrome and open the pr portal where you usually check for any updates.
Then press F12, and developer tools page will pop up. Then refresh the entire page again.
Next, find for case:4000 in the list on the right. You may need to click network. There would be 2 case:4000, one will have no data, the other would contain your data.
Go through the data and it should show your name, email address and status. In status it would be either 'Ready for Review ' or ' completed '. If completed, you should be getting your card in mail within a week.
If you struggle to follow the steps, just press F12, referesh page, then click in the developer tools section on network, then search your first name by pressing ctrl + F. That should show up your info.
Let me know if you find something.