i'm in the same exact situation. I raised a web query 3 weeks ago and no reply yet. What is your spouse's status in the PR confirmation portal?My spouse and I took our PR photos at Staples. We both received eCopr at the same time, apply for PR card at the same time, but I was the only one who received my Pr card 3 weeks ago, my spouse has not received anything yet. Status on GC key still shows Submitted , i don't know how long i have to wait until the card arrives.