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May 10, 2018
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I have applied for an extension for my study permit and got it approved on March 6, 2018.
They said that the permit will be mailed to my house within 6 weeks and I have contacted them on May 1, 2018, asking for to send a new one via contacting Immigration, Refugees and Citizenship Canada (IRCC).

I did not receive it still so I contacted them again yesterday, May 9th, asking what is going on and since I have changed the location of my residency, I informed them about my old and new address.

Anyone got any advice on what I should be doing? Calling them at 2 pm did not work out. I need my new permit to apply for new SIN number so I can start working.