What else the agent can say lol....I am Toronto applicant also, called Nov 14 & Nov 15 to know what is the current status of my application at this moment. The agent told my background check has been passed and all I have to wait for test date they both advised me.
my "in process" has been sitting there since Aug 1st, still nothing. I am in toronto. I feel like the more dense city/area you live in, the slow it becomes.