Hi @Hetal0990 . My profile looks almost similar to yours.Hello All - received my GCMS notes today and saw that the status of my biometrics shows as - Poor quality. The VFS person had put in a comment that it is poor quality due to dry skin condition. Not sure if I should simply go back to the VFS and give the fingerprint again or should I reach out to IRCC through webform. If anyone has had a similar experience and can guide that would be really helpful. @legalfalcon
My AOR was July 23rd 2020. Eligibility: Passed (by agent), Criminality: In Progress, Security: Not started, Info Sharing : Completed
The thing is my fingerprints were also noted as of poor quality by VFS due to dry skin condition. I did my biometrics on 20th November and since then no any activity on my file. I called VFS and they said poor fingerprints were accepted in the past, but incase IRCC asks you to redo your fingerprints, get a letter from a doctor mentioning the reason behind poor quality of fingerprints.
I am worried if poor quality fingerprints are the reason for such delays.
@legalfalcon When I called IRCC customer care, they said that these days officers are doing work on the backend and are not updating information in the GC key in the real-time. They said your file could have been processed physically by officers and at last they will update all the progress. Is this possible ?
Also, since my Info sharing is complete, does that mean my fingerprints were accepted despite being poor quality? OR Infosharing can be done without fingerprints?
@Hetal0990 Please provide an update on your criminality check and fingerprints, once you receive information from IRCC. Thanks!