We did, yes. It's very odd, I have short and simple first and last names, no hyphens or dashes, no middle name, didn't change my name in marriage..we messaged them through "report a technical problem" form, but got no response so far.When it asks for number of family members, did you include the sponsor? Ie 2 if spousal with no children.
I think you might need to clean the cache and or try a different browser. Returning you to the starting page is a common issue that appears regularly. You should be able to fully log in: go past a security question, and accept terms and conditions. Then you'll see the page where they invite you to link the application.Where is the link to "Add your application to your account" described in step 3?
I created a GCKey but when I log in there are only options to change the password, recovery questions and revoke the GCKey. Plus a continue button which returns me back to the normal IRCC webpages.
Were you able to figure it out? I'm having a similar problem.We did, yes. It's very odd, I have short and simple first and last names, no hyphens or dashes, no middle name, didn't change my name in marriage..we messaged them through "report a technical problem" form, but got no response so far.
Also tried methods 1 and 2 from this post https://britishexpats.com/wiki/Spousal_Sponsorship-Canada/FAQ_-_New_Application_Forms#How_do_I_access_MyCIC.3F
It's a mystery to me why they had to make this bit so complicated.
I was! Took over a month, but we've managed.Were you able to figure it out? I'm having a similar problem.
Thanks, I've taken your advice and submitted a webform with screenshots. I'm sure the issue lies in them having made a mistake when copying over my data.I was! Took over a month, but we've managed.
1) After we tried all imaginable combinations, I sent a webform asking what could be wrong.
2) They responded asking me for screenshots and the data I already tried inputting (so you could save time by providing them this information along with the first webform)
3) I sent the data, they responded by saying that my place of birth was incorrect (??!). FYI - I triple-checked that the place of birth is spelled exactly the same way it is spelled in the application form. But this did help - once I knew where the presumed error was, it dawned on me to try filling "city of birth" with "country of birth", and it worked. As in, UK, UK or Kenya, Kenya instead of London, UK or Mombasa, Kenya.
So I guess whoever was manually transferring the data from my application into the system made a mistake. I still have to figure out how to deal with that fact (guess will have to send them another webform).
Hope this helps in any way, and good luck.
This is a neverending glitch with them. I would just keep going back and retrying and eventually I would get in to the page that you have to click "i agree". Just go back, refresh, log in again....you may have to do it a bunch of times.Hi, I have a GC Key login and I did link my application to it, it was working fine for some days, and all of a sudden I am not able to check the linked application. when I sign in using GC key, it takes me to a different generic page to check the application status. can anyone suggest how can i fix this?